Privacy Policy

Codeatrix Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (codeatrix.digital) or engage us for our web, mobile app, and AI development services. Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address (e.g., when you email codeatrix@hotmail.com), telephone number (e.g., when you contact us via WhatsApp on +91 81209 42450), and demographic information that you voluntarily give to us when choosing to participate in various activities related to the Site or our services.
• Project & Business Data: Information, files, access credentials, and materials you provide to us to facilitate the design, development, and hosting of your digital products.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or through direct communication to:

• Provide, operate, and maintain our web, app, and AI development services.
• Communicate with you regarding project updates, milestones, staging links, and maintenance.
• Process your payments and manage your project retainers.
• Improve our website functionality, UI/UX, and marketing efforts.
• Respond to customer service requests and offer direct developer support.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Razorpay, PayPal), data analysis, email delivery, hosting services, customer service, and API integrations (e.g., Firebase, WhatsApp Business).
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Note: Codeatrix respects the confidentiality of your projects. We do not sell your personal or project data to data brokers or third-party marketers.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and sensitive project data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Upon full project handover, we will securely store or delete project credentials as outlined in your specific Scope of Work.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

8. Contact Us